DMC Blogs

  Devin Herz discusses the importance of prioritizing long-term goals and building a community in the early stages of growing your business, while also balancing your lifestyle goals – How do you want to spend your time outside of work? Michael Zipursky, CEO of Consulting Success, weighs in on the topic for an insightful conversation about developing a successful plan. He has advised companies, including Dow Jones and Panasonic. He has helped launch new products into global markets. But more importantly, he has helped over 500 consultants from around the world. Below is a transcript of Devin and Michael’s discussion that is filled with great nuggets to improve your consulting skills. Devin Herz  – Mike it’s great to have you here, I’m excited to have you on the show because I just know you’re packed full of great information. About eight years ago, I worked with Michael. I hired him as a consultant for myself and our business, and he really helped us develop a business model t...

  As a business owner, you should collect customer reviews and respond to them because it helps your brand stay relevant in the market. It’s also beneficial for both customers and businesses when they provide feedback about their experience. Online reviews from customers have created a new field in marketing and communication that bridges the gap between traditional word-of-mouth and viral form of feedback. Below we Discuss 7 Reasons Why Customer Reviews are Essential 1 – Understanding Your Customers & Their Needs Improves Customer Service As the reviews your customers leave can give you feedback on what they want, analyzing them helps understand overall customer satisfaction. By using this insightful information as constructive criticism, you can improve customer service and quickly resolve the issues that consumers face. This will create a positive experience for them while keeping your focus on their needs. 2 – Establish Credibility & Social Proof Our unique social natur...